Photo Banner Tutorials - MSC

Please see full course schedule for more information.


COURSES STARTING MONDAY


ASQ CCT, DAY 1 & 2

2 FULL DAY COURSE: 

Monday, November 15th and Tuesday, November 16th

Presenters: Milton Krivokuca, DBA, CMQ/OE

Abstract

ABSTRACT:

Target Audience

Laboratory and calibration personnel who are preparing for the ASQ Certified Calibration Technician (CCT) exam or want to further develop their professional development.

Course Objectives

This review course is designed to assist in preparing each learner for the CCT exam. These examinations are offered through the American Society for Quality (ASQ). Completion of these review will offer an intensive and broad review on all of the CCT body of knowledge categories, and greatly increase the probability of success in obtaining the CCT certification.

The ASQ exam will be administered at the Measurement Science Conference the day following this refresher class. Applications for the exam must be submitted by the student to ASQ four weeks prior to the exam date.

Agenda

    • — General Metrology
    • — Measurement Systems
    • — Calibration Systems
    • — Measurement Uncertainty and Applied Math
    • — Quality Systems and Standards

Materials

Class attendees will be provided a hard copy of the Quality Council of Indiana CCT Primer. There are optional materials available: Quality Dictionary, Solutions Text and Exam CD. If you would like to purchase materials consistent with the material being presented in the review course, they are available through Quality Council of Indiana. In order to have the highest likelihood of success on your exam, we encourage CCT candidates attending this class to obtain their study materials as soon as possible in order to have plenty of time to study prior to the class date.

A calculator with trig functions will be needed for in class exercises. Keep in mind that ASQ exam administrators will not allow smart phones during the exam.

Instructor Biography

Instructor Biography: 

Milton Krivokuca - Tutorial Workshops - Measurement Science ConferenceMilton Krivokuca is Chair Emeritus of the Master of Science Quality Assurance program at California State University Dominguez Hills, Carson, CA. and past president of MSC. He has also taught master’s classes in critical thinking and quality theories at California State University Fullerton, Illinois State University, University of California Riverside, Al Yamamah University Riyadh, and University of Redlands.

Additionally, he has presented papers in Europe, Middle East, Africa and Asia, as well as countless locations throughout the United States and Canada. He is past chair of ASQ, Quality Management Division, an ASQ Fellow, ASQ Los Angeles Section 700 Simon Collier Award recipient and 2020 ASQ Sect 701 Orange Empire Quality Guru of the Year. Dr. Krivokuca’s advanced degrees include an MA, MBA, and a DBA. His professional certifications include: CMQ/OE, CQA, CQT, CQPA, CCT, CQE, CSSGB, and CSSBB. Currently,

Dr. Krivokuca is president of Milton Krivokuca and Associates based in Wilmington, NC, USA and a QCTS Instructor with QC Training, Minneapolis, MN


COURSES STARTING TUESDAY


T02 BACK TO BASICS METROLOGY 101

1 FULL DAY COURSE: 

Tuesday, November 16th

Presenters: Tim Mason, NSWC Corona Measurement Science Program Manager

Abstract

ABSTRACT:

This course will be presented on Tuesday November 16th, 2021 in  conjunction with the 2021 MSC Training Symposium, to be held at the Disneyland® Hotel Convention Center.

Hosted by Tim Mason, this full day tutorial utilizes diverse industry subject matter experts to present topics that directly relate to laboratory and measurement disciplines. This tutorial is presented with an informal attitude but serious in its mission to educate and network with industry professionals.

Who should attend?

Not just metrology or measurement personnel should attend this tutorial.  Anyone needing to enhance their skill sets including personnel new to measurement processes, managers new or old to the industry, administrative personnel skilled in other metrology or measurement areas looking to gain knowledge in other disciplines and laboratory personnel who may not have a background in measurement.

We look forward to seeing you at the 2021 MSC Training Symposium.

Instructor Biography

Instructor: 

Tim Mason - Tutorial Workshops - Measurement Science Conference

Hosted by Tim Mason (along with various industry Subject Matter Experts), NSWC Corona Measurement Science Program Manager


T03 – HOW TO RUN AN EFFECTIVE CALIBRATION LABORATORY IN A REGULATED ENVIRONMENT

1 FULL DAY COURSE: 

Tuesday, November 16th

Presenters: Walter E. Nowocin, cPEM

Abstract

ABSTRACT:

Calibration laboratories operate in a global business climate of hyper-compliance that expects high performance and 100% regulatory compliance. Lab managers are expected to deliver better results each year, despite resource and compliance challenges. What can managers do to match these lofty expectations? In this all-day tutorial, we will share techniques and methods that will help managers optimize their operations to deliver results while maintaining 100% compliance. We will cover six major areas of laboratory operations:  people management, strategic planning, financial management, leading, quality management systems, and laboratory measures.

Some topics that will be covered in detail are:  Budget and Capital Planning, Quality and Performance Metrics, Equipment Database and Records, SOPs, Training, CAPA Management, and Communication & Engagement

Scope:  This tutorial is targeted at internal company calibration laboratories, but many of the concepts can be implemented at third-party and government laboratories.

Instructor Biography

Instructor: 

Walter Nowocin - Tutorial Workshops - Measurement Science ConferenceWalter Nowocin is the Life Sciences Product Manager for IndySoft Corporation. In this role, Walter works closely with development, marketing, and sales to ensure that IndySoft is optimized to support calibration quality systems in regulated industries while being compliant with FDA, GMP, and ISO requirements. Walter has over 35 years of calibration experience with Medtronic PLC, the world’s largest medical device manufacturer, as a Calibration Department Manager and with the United States Marine Corps as a Precision Measurement Equipment Laboratory (PMEL) Master Sergeant.

Walter is the Chair of the NCSLI Healthcare Metrology Committee and serves on the NCSLI Twin Cities Steering Committee. Walter has a Masters in Engineering Management degree from St. Cloud State University, St. Cloud, Minnesota and is an Adjunct Professor for the SCSU Executive Masters in Engineering Management degree program. Walter is a Certified Professional Engineering Manager and a Fellow of the American Society of Engineering Management.


T04 – LEVEL 1 PNEUMATIC PRESSURE

1 FULL DAY COURSE: 

Tuesday, November 16th

Presenters: Ryan Egbert and Michael L. Schwartz

Abstract

ABSTRACT:

Pneumatic Pressure

Fundamentals of Basic Pneumatic Pressure Metrology, with an intro to pressure automation. The course will cover analog, digital, and transducer gauge calibration. As-well-as, basic theory, common measurement errors, and uncertainty contributors, Students completing this course will earn a Level 1 Pressure Calibration Badge as part of the Certified Metrology Technician Program.

Instructors Biography

Instructors:

Ryan Egbert - Tutorial Workshops - Measurement Science ConferenceRyan Egbert is the founder and president of Sine Calibration School. He started his 20 year career in metrology in the United States Marine Corps serving as a calibration technician as well as progressing on to manage three Marine calibration laboratories. Ryan had the opportunity to attend advanced physical dimensional school and also end his military career teaching calibration to new sailors and Marines as an instructor at the GCAMS school in Biloxi, MS. As an instructor he was a testing officer and also won the Instructor of the Quarter award for all of the Naval Aviation Technical Training commands. He retired from active duty in 2014 from the school house.

After transitioning to the civilian sector of calibration and metrology Ryan spent many years as a calibration lab technical manager and trainer for field service technicians new to the field. The experience witnessing the lack of training prevalent in the industry inspired Ryan to start Sine Calibration School and bring a common knowledge base to the technicians in the field. This also led to the second company, Sine Certified, which is focused on the testing and certification of metrology professionals.

Ryan is currently active in the metrology community, contributing regularly to Cal Lab Magazine, hosting an industry related podcast, and participating in the NCSLI educators committee meetings.

Michael L. Schwartz - Tutorial Workshops - Measurement Science ConferenceMichael L. Schwartz completed training at Lowry AFB in 1989 and was honorably discharged after 11 years of serving in the US Army. He graduated from the University of Maryland with a degree in Business Management and a minor in Computer Science. After leaving the military, he spent the first five years as Intercal’s the lead developer writing automation calibration software before starting his own company. Since 2003, as the principle owner of Cal Lab Solutions, he worked to developed the world’s largest library of MET/CAL® procedures as well as designed and developed a whole new metrology software platform, Metrology.NET®.

 

 


T05 – HANDS-ON DIMENSIONAL CALIBRATION COURSE

1 FULL DAY COURSE: 

Tuesday, November 16th

Presenters: Amosh Kumar

Abstract

ABSTRACT:

This hands-on tutorial covers calibration of dimensional measuring instruments (Outside Micrometers, Calipers, Dial and Test Indicators, Digital Indicators, Height Gages, etc.) used every day. The tutorial begins with introduction to commonly used calibration terminology & principles, units of measurement, related national and international standards, metrological traceability, TAR (Test Accuracy Ratio), and TUR (Test Uncertianty Ratio). Students will get familiarized in selecting appropriate calibration methods and test points, selection of reference standards, good calibration practices, data collection, and reporting of results.

The tutorial is a combination of 20% slideshow presentation and 80% hands-on calibration activity. The class size is kept to 6 or 8 students to provide individual attention & involvement, and to minimize disruption. After a series of demonstrations, the class will split into two groups focusing on the hands-on activity and will perform actual calibrations. The tutorial learning objective is geared towards students acquire necessary proficiency to independently perform calibrations, reinforce present skill level and apply learned improvements to daily activities.

Instructor Biography

Instructor:

Amosh Kumar - MSCAmosh Kumar has over 30 years of experience in the field of metrology. For 25 years, Amosh Kumar worked for Mitutoyo America Corporation. He was the Corporate Quality Manager for 8 years responsible for managing and maintaining ISO/IEC 17025 accreditation for the primary standards laboratory and field service department. For 17 years worked as Quality and Laboratory Manager overseeing primary standards laboratory at Mitutoyo America Corporation.

Amosh Kumar is well versed in the development and implementation of calibration methods, quality and technical procedures, quality system documentation, uncertainty analysis and staff training for the calibration operations. He was an instructor for Mitutoyo Institute of Metrology teaching Hands-On Calibration course in dimensional metrology.

Amosh Kumar is active in NCSLI since 2000 and has taught dimensional metrology tutorials for over 10 years. He is an active member of ASME B89 Standards Committee. He is past chair of ASME B89 Division 1 – Length and B89.1.9 (Gage Blocks) standard. He also serves on the Project team for B89.1.13-2013 (Micrometers), B89.1.14 (Calipers), B89.1.21 (Bore Gages) and B89.1.17 (Thread Wires) standards. At present, he’s an ISO/IEC 17025 lead assessor for ANSI National Accreditation Board (ANAB).


T06 – BASICS FOR TELECOM EQUIPMENT & 5G TESTING

1 FULL DAY COURSE: 

Tuesday, November 16th

Presenters: Marc Albert

Abstract

ABSTRACT:

The telecom industry and its testing requirements have changed significantly in the past several years. 5G small cell construction is progressing rapidly, and the requirements for a modern cell tower have become more demanding. As the technology advanced, new RF challenges have made testing more complex.

There are three standard telecommunications tests: Passive Intermodulation (PIM), Sweep (Return Loss), & Fiber Optic analysis. Calibrating and verifying the equipment used requires a thorough knowledge of the test equipment and the end user’s needs.

This course will cover the following:

-PIM & Sweep RF Fundamentals

-Fiber Optic Fundamentals

-Overview of test equipment used during these tests and theory of operation

-Calibration principles of telecom test equipment

-Common expectations of a lab calibrating telecom test equipment

-A look into the future of 5G and tower infrastructure

Instructor Biography

Instructor:

Marc Albert - MSCMarc is the Laboratory Director for Avalon Test Equipment, the leading supplier for telecom test equipment rentals, sales, calibration, and training. Marc led the development of their service department from a single small RF lab into a full-service ISO-17025 accredited facility with three locations across the country. He began his career in calibration with the US Navy and has over nine years of experience in diverse aspects of metrology, repair, and instruction.


COURSES STARTING WEDNESDAY


T10 IDENTIFICATION AND HANDLING OF RISKS, OPPORTUNITIES, AND IMPROVEMENTS IN A LABORATORY

1 AM HALF DAY COURSE: 

Wednesday, November 17th AM

Presenters: Dr. George Anastasopoulos, Prasanth S Ramakrishnan, Helga Alexander

Abstract

ABSTRACT:

ISO/IEC 17025:2017 requires laboratories to employ a risk-based approach to identify and mitigate risks to laboratory activities, as well as to identify and implement opportunities for continuous improvement.  Both serve to increase confidence in the performance of a testing or calibration laboratory and in providing adequate technical information.

The following factors impact the competence of a testing/calibration laboratory and add risks to varying extent in the laboratory operations:

  • Impartiality, avoiding conflicts of interest
  • Competence of the staff performing the testing/calibration activity(ies)
  • Capability, maintenance and calibration of the equipment being used
  • Regulation and monitoring of required environmental conditions
  • Proper implementation of testing methods and calibration procedures
  • Estimation of measurement uncertainty
  • Effectiveness of the management system – Implementation of policies and procedures
  • Data control and test/calibration report generation processes

This tutorial will provide the attendee with:

  • Methodology for identification, monitoring and mitigating the risks
  • Identification of opportunities for improvement

Instructors Biography

Dr George Anastasopoulos - MSCDr. George is the Vice President of Global Development & Compliance, for the US based International Accreditation Service (IAS). He has also been Chairman of the International Personnel Certification Association IPC and member of the Bonn-Germany based, Accreditation Panel of the United Nations Kyoto Protocol system UNFCCC/CDM.

He is a Mechanical Engineer with an MSc and a PhD in Applied Mechanics from Northwestern University, Evanston, Illinois. He is also member of ISO/TC176 and ISO/CASCO technical committees who developed the new ISO 9001:2015 and new ISO/IEC 17025:2017. He is actively participating in all IAF and ILAC meetings.

Dr. George Anastasopoulos is awarded with the EOQ Presidential Georges Borel Award for international achievements being at the edge of the development, use and diffusion of quality at international level through his professional activities and behaviors, personally contributing to the development of the European Quality movement through his accomplishments with a global impact in the field of quality.

Dr. Anastasopoulos presented many papers in technical and financial conferences, magazines and newspapers and is the author of many articles and books. He also presented many lectures as keynote speaker in topics such as Conformity Assessment, Management Systems, Business Process Reengineering, Telecoms-FTTH-IT, Quality Assurance and Process Auditing. He participated in numerous consulting and research projects sponsored by government and industry in USA, European Union and many other countries worldwide.

Prasanth S Ramakrishnan Photo - MSCMr. Prasanth S Ramakrishnan is the Principal Accreditation Officer and Program Manager for International Accreditation Service (IAS). He is a Mechanical Engineer with Masters in Mechanical and Industrial Engineering from Texas Tech University.  He is active member of technical organizations such as American Society of Quality (ASQ) and member of the Asia Pacific Accreditation Cooperation (APLAC) proficiency testing committee.

He has conducted numerous assessments and training sessions on conformity assessment standards for many testing and calibration laboratories to ISO/IEC 17025.  He also conducted many assessments for inspection agencies to ISO/IEC 17020. His expertise is mainly focused on mechanical and geotechnical sectors. He has participated and presented in technical discussions, accreditation criteria meeting hearings, miscellaneous conferences and trade shows.

Helga Alexander Photo - MSCHelga Alexander is the Calibration Program Manager for International Accreditation Service (IAS).  She is responsible for assessments, maintenance, renewals and other activities related to calibration laboratories pursuing IAS accreditation to ISO/IEC 17025.  She is also responsible for providing training for the new ISO/IEC 17025:2017 version of the standard, measurement uncertainty and for the successful transitioning of all accredited IAS laboratories to the new standard.

In previous roles, Ms. Alexander served as Quality Systems Manager for Southern Research in Birmingham, Alabama, and Metrology Manager for Keithley Instruments in Cleveland, Ohio, where she implemented the ISO/IEC 17025 standard in the primary standards laboratory.

Ms. Alexander received a BS in physics from the University of Alabama in Huntsville, and an MS in Physics from Cleveland State University.


T11 – DYNAMIC SENSORS AND CALIBRATION

1 AM HALF DAY COURSE: 

Wednesday, November 17th

Presenters: Patrick Timmons

Abstract

ABSTRACT:

This hands-on tutorial will introduce vibration applications, highlighting user cases for different sensing technologies. The method of transduction – both mechanical and electrical – of common acceleration sensing technologies will be discussed, including associated measurement errors common to each method. Calibration theory, standards and methodology of dynamic sensors will also be discussed in detail.

Attendees with gain deeper insight of the following:

  1. The typical set of manufacturer calibrations versus the subset of recalibration typically performed by third-party, calibration laboratories
  2. Special-case measurement applications that require atypical recalibration
  3. Typical methodology of uncertainty calculation, including special contribution of transverse motion

Live sensor calibration to determine the sensitivity response of accelerometers to different environmental conditions

Instructor Biography

Instructor:

Patrick Timmons - MSCPatrick J. Timmons is a Calibration Systems Engineer at The Modal Shop. Timmons graduated from Michigan Technological University in 2009 with a Bachelor of Science in Mechanical Engineering. He has since continued development on a linear motor based shaker for low frequency long stroke calibration applications. Patrick currently serves as engineering support and development within TMS calibration product group ranging from internal and external calibration services to calibration exciters and uncertainty analysis. Patrick also works externally to educate many in the calibration metrology community on topics of vibration, shock, and dynamic pressure.


T12 – THE PRACTICAL APPLICATION AND AUTOMATION OF TEMPERATURE CALIBRATION WORK 

1 AM HALF DAY COURSE: 

Wednesday, November 17th

Presenters: Mingjian Zhao and Jon Sanders

Abstract

ABSTRACT:

Temperature calibration is an essential part of many industries in today’s world. After all, most metrology measurements themselves require close attention to temperature conditions. Whether measuring atmospheric conditions, a vital manufacturing process, or even a very subtle change in a molecular reaction, temperature measurements are all around us. With a high demand for accuracy, traceability, ease of use and time awareness, partial and full automation of calibration work has become a must. Join us for an informative and practical open discussion about the fundamentals temperature calibration work as we explore the common errors and practical application and automation of temperature calibration work.

Learning Objectives:

  1. Understand basic temperature calibration concepts and terminology
  2. Select appropriate temperature calibration equipment
  3. Setup and run automated / semi-automated thermocouple, PRT & Thermistor Calibrations

Understand common errors associated with temperature calibration.

Instructor Biography

Instructor:

Mingjian Zhao - MSCMingjian Zhao is the CEO of Additel Corporation headquartered in Brea, California, USA. Mingjian served as senior metrologist and director of primary standards engineering at Hart Scientific (merged with Fluke in 2001) from 1994 to 2011. He is an expert in the design of temperature primary standard such as SPRTs, secondary PRTs and fixed points. He has published over 50 technical papers worldwide and has an MS degree in Thermal Physics. In January 2012, Mingjian Zhao joined Additel Corporation and appointed as president.

 

Jon Sanders - MSCJon Sanders is the President of Additel Corporation headquartered in Brea, CA, USA. Jon has a Bachelor Degree from Brigham Young University, and a Master’s in Business Administration from the University of Utah. Jon worked for Fluke Corporation from 2001 to 2013. At Fluke, Jon was involved in several roles including sales, marketing, logistics and product management. Jon came to Additel in 2013 as the VP of Marketing and during his time at Additel has made a major contribution to the company. Jon has been a key member of the management team and has been instrumental in growing the business in his responsibilities with Additel.


T15 REPORTING THE MEASUREMENT RESULTS. AN ANALYSIS OF COMPLIANCE DECISION AND ASSESSMENT TO ISO/IEC 17025:2017

1 PM HALF DAY COURSE: 

Wednesday, November 17th PM

Presenters: Emil Hazarian, Wilmington Instrument Company

Abstract

ABSTRACT:

The final output of a measurement process is materialized as a report containing a quantification of the measured parameter. It may also contain a decision if the measured quantity complies with pre-determined requirements, or tolerances. Another words if the measured quantity is in or out of tolerances limits. A step by step analysis of requirements determination, assessment direction, and possible types of calibration reports, having always in mind the customer satisfaction. Practical examples will be followed for better understanding.

Instructor Biography

Emil Hazarian - MSCEmil Hazarian, Prof. Dipl. Eng.

Professor California State University at Dominguez Hills (CSUDH), Quality assurance, MSMechanical Engineer, MS, Metrology, BS, Measurement Science Conference (MSC), QA Manager Wilmington Instrument Co., Inc., MS/BS Quality Assurance Programs,

310-241-6444 desk

213-392-2495 mobile

emil@calcert.com

www.calcert.com

Emil Hazarian has over fifty years’ experience in Metrology, Quality Assurance, Standardization, Engineering, and Manufacturing upper management, in national and regional metrology organizations, national primary laboratories and leading manufacturing companies. He possesses domestic and international experience in laboratory accreditation, conformance with ISO 9001, ISO 17025 standards, inception of quality assurance concepts including TQM, Lean manufacturing and Six Sigma for mature industry. He was tasked by the US Department of Commerce as Advisor in Quality Management, Standardization and Metrology for Europe, Romania.

Mr. Hazarian provided consultancy and assessed compliance with ISO 17025 for several government and private defense laboratories as well as other commercial laboratories, domestic and international.

As a consultant, he has acted as an advisor and lecturer for various professional metrology groups. He has also worked as a consultant with the National Institute of Standards and Technology (NIST), National Aeronautics and Space Administration (NASA), Jet Propulsion Laboratory (JPL), Southern California Edison and other large companies.

Mr. Hazarian dynamic contribution to his field of expertise and numerous years of involvement in varying professional conferences has led him to be elected the President of the 2011 Measurement Science Conference (MSC).  He was also concurrently the Chairman of the Glossary Committee for the National Conference of Standard Laboratories International (NCSLI). Recently, he was invited as a speaker at various international metrology events, including the South Yorkshire International Weighing Conference, U.K., and IMEKO-RMO, the 1st International Symposium, in Croatia.

Mr. Hazarian is currently the Quality Assurance Manager for Wilmington Instrument Co.

Until recently Mr. Hazarian fulfilled his assignment at NSWC, US Navy in Corona, California, as the Metrology Engineering Laboratory Manager.

Before he managed the Los Angeles County Weights & Measures Laboratory for 19 years. Previously, he worked for the National Institute of Metrology, Bucharest, Romania, with R&D responsibilities including laser measurement for great lengths, helium interferometry, performing fundamental comparison with the national primary standard meter X bar no. 6C, as well as many other projects.  Other experience in Romania includes design engineering for the National Institute for Thermal Engines and as quality assurance assistant manager for the construction of a nuclear power plant.  He was also member of the Governmental Commission for Measuring Instruments Import Approval.

Mr. Hazarian’ teaching experience began at the Metrology College in Romania.  In 1997, he began teaching at California State University Dominguez Hills in the MS/BS Quality Assurance program. Professor E. Hazarian is offering classes in metrology, statistics, reliability, engineering and related topics, for domestic and foreign students.

He authored and contributed to several metrology books including:

  • “The Metrology Handbook”, ASQ Press, 2004 (2011), co-author.
  • “Elements of Measurement Techniques”, 2000
  • “Mechanical Variables Measurement”, CRC Press, 2000, co-author.
  • “Handbook of Measuring Instrumentation and Sensors”, CRC Press, 1999, co-author.
  • “Mass Measurement Techniques”, NIST/OWM contract, 1995.

He also is the author of more than 50 technical articles, lectures and tutorial workshops on metrology-accreditation-standardization-quality related topics delivered at the metrology conferences, including MSC, NCSLI, IMEKO, NSWC Corona Division, California, US Navy

Mr. Hazarian received his formal training in electro-energetic engineering at the Polytechnic Institute of Bucharest, Romania. He graduated from Metrology College (BS Metrology, 1967) and Polytechnic Institute (M.S. Diplomat in Mechanical Engineering, 1975), in Bucharest, Romania, and from California State University Dominguez Hills (MS Quality Assurance 1992).

Languages: English, Romanian, French, and Russian.

Emil Hazarian is also a Certified Lead ISO 9001 and Lean Six Sigma Assessor, as well as a Lead Quality and Technical Assessor for ISO 17025 accreditation bodies.


T16 – INTERNAL AUDITING OF YOUR ISO/IEC 17025 ACCREDITED LABORATORY

1 PM HALF DAY COURSE: 

Wednesday, November 17th PM

Presenters: Helga A. Alexander, International Accreditation Service, Inc. (IAS)

Abstract

ABSTRACT:

This tutorial aims to teach practical internal auditing skills to individuals familiar with the activities of an ISO/IEC 17025 accredited calibration or testing laboratory. We will examine auditing principles and techniques and practice internal auditing skills. While the tutorial is based on internationally recognized approaches to conducting internal audits, we will also draw on attendees’ practical laboratory experience, as well as ensure that the requirements of ISO/IEC 17025:2017 for an internal audit are understood. The course includes easy-to implement methods for risk-based thinking, continual improvement, and closing out findings through the analysis of root causes aimed at their elimination.

Instructor Biography

Helga Alexander Photo - MSCHelga Alexander is the Calibration Program Manager for International Accreditation Service (IAS).  She is responsible for assessments, maintenance, renewals and other activities related to calibration laboratories pursuing IAS accreditation to ISO/IEC 17025.  She is also responsible for providing training for the ISO/IEC 17025:2017 standard, measurement uncertainty and for the successful transitioning of all accredited IAS laboratories to the new standard. In previous roles, Ms. Alexander served as Quality Systems Manager for Southern Research in Birmingham, Alabama, and Metrology Manager for Keithley Instruments in Cleveland, Ohio, where she implemented the ISO/IEC 17025 standard in the primary standards laboratory.

Ms. Alexander received a BS in physics from the University of Alabama in Huntsville, and an MS in Physics from Cleveland State University.