ISO/IEC 17025:2017, General requirements for the competence, impartiality, and consistent operation of laboratories, requires laboratories to employ a risk-based approach to identify and mitigate risks to laboratory activities, as well as to identify and implement opportunities for continuous improvement.  Both serve to increase confidence in the performance of a testing or calibration laboratory and in providing adequate technical information.   

Factors impacting the operations and competency of a laboratory from a two-dimensional perspective encompassing risk management and process improvement will be discussed during the session. 

This tutorial will provide the attendee with: 

• — Methodology for identification, monitoring and mitigating the risks 
• — Quality improvement methodologies and strategies